If refills are needed, please always have your prescriptions refilled when you see your provider.  Physicians on call will not refill routine medications or call in any prescriptions for controlled substances [narcotics] or antibiotics.  If a new prescription is required or new symptoms, a visit to the office will be necessary.  Due to the high volume of calls that we receive, your physician has a direct line for you to leave refill requests.  We will return your call as soon as possible.

Our office will facilitate a referral to another physician if needed.

To speak to the referral nurse, please call (865) 330-1079

Please allow 72 hours to obtain the referral (unless it is an emergency). Your primary care physician must have seen you for the illness or condition before a referral can be given.